Five Factors to Consider When Choosing a Residential Trash Provider

Apr 24, 2023

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When most people choose a residential trash provider, they usually pick the first one they find online or look down the street at who their neighbors are using. The trouble with that is both of those methods may be more marketing over substance, and those neighbors could be locked into contracts with a company they aren’t happy with. Before you enter a relationship with the most convenient trash company, you should consider these factors to find the best trash provider for you. 

What to Consider When Looking for a Provider

1. Reliability

One of the most significant complaints about trash providers is when they don’t provide reliable service, especially if they are already picking up trash and recycling every other week. Nothing is more frustrating than having a full garbage or recycling can and not having it picked up on time while your garbage and recycling in your house are also full. 

2. Good Customer Service

Sometimes things happen outside anyone’s control, like bad weather or a holiday that may delay your trash collection. In those cases, communication matters. An excellent garbage collection company will always be there to answer the phones and help you with any questions or concerns you may have. Often, they will work with you to remedy any complaints you have and may even leave you more satisfied with the result than you expected. 

3. Reviews

Online reviews are a strong indicator of a company’s performance because people only write reviews if they are extremely happy or mad. If you look up the local garbage companies in your area and their overwhelmingly positive reviews, they are likely doing a good enough job that people feel the need to tell their neighbors. 

4. Locality

Companies are expanding and merging into massive entities that don’t care much about customer service, leading many consumers to turn back to the little guys. Having a residential trash collector headquartered in your neighborhood means that they provide jobs for your neighbors and have a vested interest in keeping your neighborhood clean. Local trash companies are also likely to provide better customer service, and some added perks like returning to get your garbage if you forgot to put it out in time. 

5. Credentials

When we think of waste collection, we think a big truck comes and takes out trash and recycling, and we don’t think much of it after that. As with any business, you want to ensure that you are working with a company you can trust and have gone through all the proper channels to run their business legally. Instead of signing up with a questionable door-to-door salesperson, always go to your local garage disposal company’s offices and ask for their documentation. Once you feel you can trust them, negotiating a price will be much more comfortable. 

A Local Company You Can Trust

It all comes down to what trash provider you can trust to get the job done on time for a reasonable price. A local company is likely to be more reasonable, keep jobs in the community, and provide better customer service because they aren’t just your trash providers but your neighbors. If you want a trash disposal company that checks every box on this list, choose Infinite Disposal. We’ll always be there when you call, we have over four out of five stars on every review site, and best of all, we believe in our service so much that we don’t lock you into long-term contracts and charge discouraging fees to cancel. Experience the difference with Infinite Disposal, and the only thing you’ll be disappointed in is that you didn’t switch sooner.